AskDocs how HR can empower employees with AI tech

Empowering Employees: How AI-Driven Handbook Chat Boosts Productivity

Learn how modern HRs can empower employees and simplify tasks using AI-driven chat tools like AskDocs

Oct 3, 2024

Alle Ceambur

The Challenges of Traditional Company Handbook


Traditional company handbooks are useful, but they're not designed for quick reference by employees. Employees often have to read through books with 100s of pages to find important information about company guidelines, policies, and salary schemes. This leads to confusion, frustration, and an increased workload for HR teams.


Let's look closer at some difficulties employees face when dealing with traditional company handbooks:

  • Information overload: Dense, lengthy, and complicated handbooks can overwhelm employees with too much information

  • Difficulty finding specific policies: It's also difficult for employees to locate specific policies, often taking several hours 

  • HR bottleneck: If they do not find the answers they need, employees will often turn to HR with more questions. This adds to the HR workload and slows down the resolution process. 


Luckily, this is where generative AI tools like AskDocs can step in to empower employees. 



How can AskDocs provide instant, accurate answers to employees' handbook questions?


Instead of flipping through endless pages of PDFs, employees can upload these documents to AskDocs.com and find the information they need by simply asking a few questions in the chat panel.



Some Key Features of AskDocs for Company Handbooks:

  • Get instant answers: Employees can ask questions like: "How to request for remote work?" or "What is the overtime compensation" and receive instant, accurate answers, that are pulled from the company handbook

  • Cited sources: Each answer AskDocs provides, links back to the original section in the handbook so employees can verify the information's accuracy 

  • Simplifying difficult concepts: Employees can ask for key points or summaries to help them understand complex language and policy terms


The best part is the instant answers remove the need to read through long, technical, and legal jargon. Employees gain a clearer understanding of the rules and policies that impact them most - without the hassle of manually searching through PDFs. 


Tip: Learn how to search for information in a PDF with AskDocs



How This Tech Can Help Reduce HR Workloads


An important benefit of using AI-powered document assistant like AskDocs is the reduction in HR workloads:

  • Reduced HR Inquiries: Employees can find answers 24/7 through the AskDocs chat, eliminating the need to burden HR with common questions

  • Accurate, Self-Help Information: HR can rest assured that employees are getting correct and up-to-date answers, as the AI pulls directly from the most recent handbook version

  • Easy Handbook Updates: When policies change, HR can update the handbook quickly and share the new version with employees, ensuring everyone stays informed


With fewer inquiries directed at HR, the department can focus on more strategic tasks, improving overall productivity. 


The result? Happier, more empowered employees, and a less burdened HR department.



Conclusion


By integrating AI-driven tools like AskDocs, companies can empower employees to be more self-sufficient while lightening the load on HR. Employees get the accurate and reliable answers they need faster, and HR professionals can focus their attention on higher-level initiatives.


Want to empower your employees and reduce HR workload?


Sign up for a Free Trial on AskDocs today!


Related articles:

  1. Top 5 AI Document Management Tools 

  2. Leveraging Generative AI for Efficient Compliance Policy Review

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